Privacy Notice

At Bag Filter City, we value your privacy and take the protection of your personal information seriously. This Privacy Notice explains what information we collect, how we use and protect it, and the circumstances under which it may be shared when you visit our website, make a purchase, or communicate with us.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Notice.

1. Information We Collect

Bag Filter City may collect different types of information depending on how you interact with our website and services.

1.1 Information You Voluntarily Provide

We may collect personal information that you choose to provide when you:

  • Create an account or submit a registration form.

  • Place an order or purchase products through our website.

  • Request product information, pricing, or a quote.

  • Contact our customer service team.

  • Subscribe to email updates or marketing communications.

  • Participate in promotions, surveys, or other website activities.

Depending on your interaction with us, this information may include:

  • Full name and company name.

  • Billing and shipping addresses.

  • Email address.

  • Telephone number.

  • Payment and transaction information.

  • Account login information.

  • Order history and product preferences.

  • Any additional details you voluntarily provide when communicating with us.

1.2 Information Collected Automatically

When you browse or interact with our website, certain technical information may be collected automatically through cookies, server logs, and similar technologies.

This information may include:

  • Internet Protocol (IP) address.

  • Browser type and version.

  • Device type and operating system.

  • Pages visited and time spent on our website.

  • Referring websites or links.

  • General browsing activity and website interactions.

This information helps us understand how visitors use our website, troubleshoot technical issues, and improve website performance.

2. How We Use Your Information

Bag Filter City uses collected information to operate our business, provide customer service, and improve your overall experience.

We may use your information for purposes including:

  • Processing orders, payments, and transactions.

  • Coordinating product shipments and deliveries.

  • Providing order confirmations, shipping updates, and other purchase-related communications.

  • Responding to questions, quote requests, and customer service inquiries.

  • Managing customer accounts and order histories.

  • Providing information about our products and services.

  • Improving our website, product offerings, and customer experience.

  • Sending promotional emails and marketing materials when permitted.

  • Identifying and preventing fraudulent activity or unauthorized transactions.

  • Maintaining website security and protecting our business operations.

  • Meeting applicable legal, regulatory, and recordkeeping requirements.

We will use personal information for purposes consistent with this Privacy Notice or as otherwise permitted or required by applicable law.

3. Sharing and Disclosure of Information

Bag Filter City does not sell or rent your personal information to third parties for their independent marketing purposes.

However, we may share certain information with third parties when necessary to conduct business or fulfill the purposes outlined in this Privacy Notice.

3.1 Business and Service Providers

We may provide relevant information to trusted companies that help us operate our business, including:

  • Payment processing providers.

  • Shipping and delivery carriers.

  • Website hosting and technology providers.

  • Customer relationship management platforms.

  • Email communication and marketing service providers.

  • Analytics and website performance providers.

These companies may access personal information only as necessary to perform services on our behalf and are expected to handle that information appropriately.

3.2 Legal Requirements

We may disclose personal information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests from government authorities.

We may also disclose information when necessary to protect our rights, investigate potential fraud, enforce our policies, or address security concerns.

3.3 Business Changes

If Bag Filter City undergoes a business restructuring, merger, acquisition, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable privacy laws.

4. Cookies and Website Tracking Technologies

Our website may use cookies and similar tracking technologies to improve website functionality and provide a better browsing experience.

Cookies are small data files stored on your device that help websites recognize returning visitors and remember certain preferences.

We may use these technologies to:

  • Remember website preferences and settings.

  • Maintain shopping cart and session functionality.

  • Understand visitor traffic and website usage.

  • Improve website navigation and performance.

  • Support website analytics and marketing activities.

You can adjust your browser settings to restrict or disable cookies. However, certain website features may not function properly if cookies are disabled.

Where required by applicable law, we will provide appropriate notices and choices regarding non-essential cookies and tracking technologies.

5. Protection of Personal Information

We take reasonable administrative, technical, and organizational precautions to help protect the personal information collected through our website and business operations.

These measures are intended to reduce the risk of unauthorized access, misuse, disclosure, alteration, or loss of personal information.

Although we make reasonable efforts to safeguard your information, no electronic transmission or storage system can be guaranteed to be completely secure. For this reason, we cannot promise absolute security of information transmitted or stored electronically.

6. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights concerning the personal information we maintain about you.

These rights may include:

  • Access: Request information about the personal data we have collected about you.

  • Correction: Ask us to correct inaccurate or incomplete personal information.

  • Deletion: Request that we delete certain personal information, subject to applicable legal and business recordkeeping requirements.

  • Marketing Preferences: Opt out of promotional emails or other marketing communications.

  • Processing Restrictions: Request that we limit or stop certain uses of your personal information where applicable law provides that right.

  • Objection: Object to certain types of personal information processing where permitted by law.

To unsubscribe from promotional emails, you may use the unsubscribe instructions included in those communications.

To submit a privacy request or ask questions about how your information is handled, please contact us using the information listed in the Contact Information section below.

We may need to verify your identity before processing certain privacy-related requests.

7. Children's Privacy

The Bag Filter City website and services are intended for business and general adult use and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under the age of 13. If we discover that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove that information in accordance with applicable law.

8. Third-Party Websites

Our website may contain links to external websites, platforms, or services operated by other companies.

Bag Filter City does not control the privacy practices, security procedures, or content of these third-party websites. Any information you provide directly to those websites is subject to their respective privacy policies.

We encourage visitors to review the privacy notices of external websites before submitting personal information.

9. Changes to This Privacy Notice

Bag Filter City may periodically revise this Privacy Notice to reflect changes in our business operations, website functionality, information-handling practices, or applicable legal requirements.

Whenever changes are made, the updated version will be published on this page with a revised effective date, where appropriate.

We encourage you to review this page occasionally to stay informed about how we collect, use, and protect personal information.

Your continued use of our website following the publication of an updated Privacy Notice constitutes acknowledgment of the revised notice, to the extent permitted by applicable law.

10. Contact Information

If you have questions about this Privacy Notice, would like additional information about our privacy practices, or wish to submit a request concerning your personal information, you can contact Bag Filter City using the following information:

Bag Filter City

10 Eagle Ave, Suite 1100
Mount Holly, NJ 08060
United States
Phone: 732-329-2500

We appreciate your trust in Bag Filter City and are committed to handling your personal information responsibly.